Salesforce Quality Assurance (QA) & Testing Outsourcing

We offer comprehensive outsourced Salesforce CRM testing services to validate the customizations in your Salesforce instance.


Our certified Salesforce Administrators are proficient with Sales Cloud, Service Cloud, Q2C/CPQ and Billing modules.

Our Salesforce Expertise

Sales Cloud

We can help configure, customize, optimize and validate the core functionality, workflow and relationship between various Sales Cloud objects such as Lead, Contact, Account, Opportunity, Campaign etc to improve the sales function of your organization. This testing process involves verifying the accuracy of data entry and retrieval, evaluating the efficiency of automated workflows and processes, and validating the integration of Sales Cloud with other business systems.

Service Cloud

In Service Cloud testing, we perform comprehensive analysis of various features such as case management, knowledge base, telephony integration, service analytics, and other relevant features to ensure that the application works as intended and meets the business requirements. This testing process includes verifying the accuracy of data entry and retrieval, evaluating the efficiency of automated workflows and processes, and validating the integration of Service Cloud with other business systems.

Salesforce CPQ & Billing

We help you validate the functionality and performance of the Salesforce CPQ (Configure, Price, Quote) and Billing application, which includes verifying the accuracy of pricing and billing calculations, evaluating the efficiency of automated workflows and processes, and validating the integration of CPQ & Billing with other business systems.

Salesforce Integrations

We help you validate integration between Salesforce and other third party applications or services (such as LeanData, Voyager, Drift, Conga, Location API, ZoomInfo, SAPI, 6sense etc). This helps verify the accuracy of data transfer between the systems, evaluating the efficiency of automated workflows and processes. Testing Salesforce integrations involves a comprehensive analysis of various integration scenarios, including data synchronization, API functionality, data mapping, and data validation, to ensure that the integrations work as intended and meet the business requirements.

Our Salesforce Testing Outsourced Services

Our Salesforce testing engineers are equipped with the required skills and experience to offer accurate and efficient results with a wide range of Salesforce testing services.

Functional Testing

API Testing

Automation Testing

Regression Testing

UAT Support

Compatibility Testing

Integration Testing

Workflow Testing

Volume Testing

Security Testing

Configuration Testing

Performance Testing

Why Arcgate for Saleforce Testing Services?

  • Good understanding of Software Development Life Cycle (SDLC) and all stages of QA and defect life cycles.
  • Analyze requirements, develop a test strategy and test plan, build and execute test cases, track defects and report results.
  • Liaise with the development team and key business users in Agile development projects - attending scrum review meetings and developing targeted test plans and test cases.
  • Experience in GUI, Functional, Integration, System, Regression, End to End and User acceptance Testing.
  • Ensure that business requirements are mapped to the functional specifications and have sufficient test coverage.
  • Helping define and roll out improvements to testing and quality processes across.
  • Work towards more efficient ways of testing using the best tools/methodologies.