Customer Onboarding & Support When you outsource new customer onboarding and support to Arcgate, you ensure high quality, flexibility, scalability, and a commitment to excellence in service. In today’s highly competitive marketplace, you need to work harder to attract and retain every single customer. Your customers expect consistent, timely and personalized service. Work with Arcgate to engage with your customers and make sure they have the best possible experience right from initial set up to ongoing technical and general support. Customer Onboarding We help set up every new customer on your platform – the result is a seamless new customer onboarding process. Customer Care & Help Desk Fanatical service request management to ensure high customer satisfaction.